“My ac hadn't been working and I had already had another company come out and I needed to kno exactly where the leak was…”
“Mike promptly came out within 1.5 hours after first contact. Had booties on to keep everything clean. He immediately…”
“Jake was my first contact with Chauncey and Reynolds. He was my second opinion and they far and away blew the…”
“Couldn't be happier with the new HVAC system installed by the Chaffee team. Called on a Thursday after seeing water…”
“Jordan was kind, courteous, and knowledgeable. He explained what he was doing and why he was doing it. I was impressed…”
“We just replaced an existing HVAC unit using John H. Coleman for the very first time. In brief, my wife and I had…”
“I cannot say enough about our experience using Rocky Top HVAC for a complete unit replacement. From the time I called…”
“AA-Air installed a new unit for us. Chris came out and worked up the estimate for what we needed. He was very…”
Derived from local HVAC benchmarks in Knoxville. Most repair tickets fall well below full-system pricing — expect simple swaps (capacitor, ignitor, thermostat) at the low end and major component replacements (blower motor, control board, compressor) at the high end.
Pick the repair type and your system's age for a ballpark range. Real quotes vary by part availability and diagnosis — use this as a sanity check before approving work.
Most diagnoses take 30–60 minutes on site. Small repairs (capacitor swap, thermostat, ignitor) finish the same visit. Parts-on-order repairs can push the job 1–5 business days depending on supplier stock.
Labor warranties of 30–90 days are common; parts usually carry the manufacturer's warranty (1–10 years). Always get the warranty terms in writing on the invoice before the tech leaves.
Red flags: no written estimate before work starts, refrigerant refill with no leak search, blanket recommendation to replace without an inspection, or very high "after-hours" pricing on a non-emergency call. Two written quotes for any repair over $600 is the fastest sanity check.
When the repair estimate exceeds 50% of a new system, or the unit is past 15 years, or it uses obsolete refrigerant (R-22), replacement usually wins the 5-year math. Otherwise repair is almost always the better call.
Licensing verified weekly. Reviews refreshed within the last 30 days.
Licensing data: Tennessee Department of Commerce and Insurance — Board for Licensing Contractors (BOC) and Limited Licensed Mechanical Contractor Program · Company data: verified business records + Google Business profile
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Two or three written quotes is the fastest way to normalize a repair bill — we'll connect you with top-ranked local pros.