“Well, I cannot recommend Metro enough. They quickly responded to our appointment request, and sent two of the most…”
“Andrew Tracy took care of our initial call and had my mom’s unit running smoothly in no time. While working on the…”
“Maria, Sammi, James M., Tara have all been very helpful in addressing issues we had with our two heating units. The…”
“Our technician, Austin, was punctual and extremely thorough. We’ve been having our hvac serviced regularly for years…”
“Reliable installed our first AC system in 1992….house built in 1894 and never had AC. We were very pleased then with…”
“I purchased a a brand new two and a half ton train air conditioning unit from North Georgia heating and air in 2023.. I…”
“When my AC began going out, and I called one weekday afternoon, they had somebody out to investigate the next morning.…”
“Great service. Punctual. Good communication. Had a new 4 ton Trane "Choice" unit (one step above builder grade)…”
Derived from local HVAC benchmarks in Chattanooga. Most repair tickets fall well below full-system pricing — expect simple swaps (capacitor, ignitor, thermostat) at the low end and major component replacements (blower motor, control board, compressor) at the high end.
Pick the repair type and your system's age for a ballpark range. Real quotes vary by part availability and diagnosis — use this as a sanity check before approving work.
Most diagnoses take 30–60 minutes on site. Small repairs (capacitor swap, thermostat, ignitor) finish the same visit. Parts-on-order repairs can push the job 1–5 business days depending on supplier stock.
Labor warranties of 30–90 days are common; parts usually carry the manufacturer's warranty (1–10 years). Always get the warranty terms in writing on the invoice before the tech leaves.
Red flags: no written estimate before work starts, refrigerant refill with no leak search, blanket recommendation to replace without an inspection, or very high "after-hours" pricing on a non-emergency call. Two written quotes for any repair over $600 is the fastest sanity check.
When the repair estimate exceeds 50% of a new system, or the unit is past 15 years, or it uses obsolete refrigerant (R-22), replacement usually wins the 5-year math. Otherwise repair is almost always the better call.
Licensing verified weekly. Reviews refreshed within the last 30 days.
Licensing data: Tennessee Department of Commerce and Insurance — Board for Licensing Contractors (BOC) and Limited Licensed Mechanical Contractor Program · Company data: verified business records + Google Business profile
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Two or three written quotes is the fastest way to normalize a repair bill — we'll connect you with top-ranked local pros.